@conference{pesosGuinea2011,
author = "Sam Guinea and Spoletini, Paola",
booktitle = "Proeedings of the 3rd International Work- shop on Principles of Engineering Service-Oriented Systems",
pages = "29-35",
title = "{E}valuating the {C}ompatibility of {C}onversational {S}ervice {I}nteractions",
year = "2011",
}

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